Data consulting · Snowflake · Contact centers

Decisions,
engineered.

EKPK is a Washington-based consultancy that turns Snowflake, BI, and contact-center data into operating advantage — with the discipline of engineers, not the slideware of generalists.

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export manifestsnowexporter

daily_revenue.csv	→ s3://finance ✓
agent_kpi_rollup.json	→ ops-list@ ✓
churn_cohorts.csv.gz	→ gcs://bi-lake ✓
sla_breaches_hourly	scheduled · 07:00 PT

What we do

Three practices. One standard.

Fifty-plus combined years of consulting across insurance, banking, real estate, healthcare, and contact centers — applied to the systems your business actually runs on.

CC-OPS

Contact Center Optimization

We turn contact centers into high-performance operations — measured, staffed, and automated properly.

Performance benchmarking
AI, chatbots & automation
Workforce management
Omnichannel support design

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SNOWFLAKE

Snowflake Consulting

From migration to native apps: we help you spend less on Snowflake and get more out of it.

Consumption optimization
Native application builds
Industry use-case acceleration
Secure data sharing

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BI-ANLX

BI & Analytics

Dashboards your executives actually open. Pipelines your analysts actually trust.

Data integration & management
Predictive analytics & ML
Interactive dashboards
Team enablement & training

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Customers

Teams we build with.

Our practices don't stop at recommendations — these are products our customers ship with EKPK engineering behind them.

Live on Marketplace

Snowflake Native App

SnowExporter

Secure Snowflake data exports to email or cloud storage — scheduled or on demand. Built and brought to the Snowflake Marketplace with our Snowflake practice.

Destinations S3 · Azure · GCS · Email Formats CSV · JSON · Compressed

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Early access

Cloud Contact Center

VeriCX

A multi-tenant contact-center platform: skills-based routing, SLA management, QA scorecards, automations, and real-time wallboards — engineered with our contact-center practice.

Channels Email · Chat · Web Built for teams that outgrew shared inboxes

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On the App Store

iPhone apps built and shipped with EKPK engineering.